Welcome to StrideLabShoes.Store We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://stridelabshoes.store or make a purchase from us.
By using our website, you consent to the data practices described in this policy.
1. Information We Collect
We collect several types of information to provide and improve our service to you.
a) Personal Information You Disclose to Us:
When you make a purchase, create an account, or sign up for our newsletter, we may collect the following personal information:
- Identifiers: Your name, billing and shipping address, email address, and phone number.
- Sizing and Preference Information: Your shoe size, style preferences, and wishlist items to personalize your experience.
- Commercial Information: Details of the products you view, add to your cart, or purchase.
- Payment Information: We use trusted third-party payment processors. We do not store your credit card details on our servers. All payment information is handled by our payment processors and is subject to their respective privacy policies.
b) Information Collected Automatically:
When you visit our Site, we automatically collect certain device and usage information:
- Device Information: Such as your IP address, browser type, operating system, and device type.
- Usage Information: Information about how you interact with our Site, including the pages you view, the products you browse, and how you found our store. This collection often happens through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Fulfill Your Orders: To process your payments, arrange for shipping, provide order confirmations, and handle returns or exchanges.
- To Personalize Your Experience: To recommend shoes and styles you might like based on your browsing and purchase history.
- To Communicate with You: To respond to your inquiries, provide customer support, and send you important account/order-related updates.
- For Marketing (with your consent): To send you promotional messages, newsletters about new arrivals, special offers, and style tips. You can opt-out of these communications at any time by clicking the “unsubscribe” link in any email.
- To Improve Our Store: To analyze how customers use the Site, understand shopping trends, and improve our product selection and user experience.
- To Protect Our Business: To monitor for fraudulent transactions and enhance the security of our website.
3. Sharing Your Information
We value your trust and do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, under strict confidentiality agreements:
- Shipping Partners: to deliver your orders.
- Payment Processors: To securely handle payment transactions.
- Analytics Tools: to understand website traffic and customer behavior.
- Marketing Platforms: To manage our email marketing and advertising campaigns.
These third parties are only permitted to use your information to provide these services to us.
4. Cookies and Tracking Technologies
We use Cookies (small data files stored on your device) to remember your preferences, keep you logged in, and understand how our Site is used. This helps us provide you with a better shopping experience.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of our Site, like adding items to your shopping cart, may not function correctly.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.
6. Your Data Protection Rights
You have the following rights regarding your personal data:
- The right to access – You can request copies of the personal data we hold about you.
- The right to rectification – You can request that we correct any information you believe is inaccurate.
- The right to erasure – You can request that we delete your personal data, under certain conditions.
- The right to restrict processing – You can request that we suspend the processing of your personal data.
- The right to object to processing – You can object to our processing of your personal data.
- The right to data portability – You can request that we transfer your data to another organization.
To exercise any of these rights, please contact us at info@stridelabshoes.store.
7. Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please do not hesitate to contact us:
- Email: info@stridelabshoes.store
